Hosted Training FAQs

With the hosted training model, SCCM will provide:

• Access to live and online training materials, including administrative materials to guide course planning
• Accredited continuing education credit for completion of online course materials for learners
• eBooks for all learners, with the option to add print books
• Online pre- and posttests
• Ongoing learner assessments during and after course completion
• Test reports and evaluation data
• Online certificates of completion

Hosted training sites can order learners by contacting SCCM at hostedtraining@sccm.org. Please be sure to include the training title, site name, training contact person, how many learners are needed, whether print books are needed and, if so, the address to which the books should be shipped. The SCCM hosted training team will process the invoice and send it to you within three business days.

Once the invoice has been paid, the training contact person can log in to MySCCM, which houses all training materials, learner registrations, and certificate information. The training contact will have access to the training dashboard through MySCCM and can log in with the email address and password created when they established their account. Only the course contact can access the course information. The contact must use MySCCM login information to access the roster and course materials. Review MySCCM instructions.

Please note that the learner fee includes eBooks only. A hosted site can obtain print books for learners by paying shipping costs. There is no additional cost for the print books except shipping.

Each time you host a new training course, you must create a new course in your training dashboard under Hosted Training in your MySCCM account. This ensures that learners receive certificates with the correct course information. Review MySCCM Hosted Training Instructions.

After the course contact enrolls learners through the training dashboard in MySCCM, learners receive an email from SCCM directing them to access the course through the My Learning tab in their individual MySCCM accounts. Learners must complete the pretest before gaining access to the eBook or any of the training materials. Review hosted training learner instructions.

SCCM’s hosted training courses all require online testing, whether the learner attends a live course or completes the modules online. The pretest will be available to learners as soon as the course director adds the learner to the course roster. Learners will receive an email with instructions to access the pretest. Course faculty should not share or discuss pretest answers with learners during the course.

Course directors should instruct learners to wait to complete the posttest until after participating in the skill stations. SCCM recommends that course directors instruct learners to complete the posttest within two weeks after participating in the skill stations. It is the course director’s responsibility to remind learners to complete the posttest in a timely manner.

Learners will have three attempts to pass the posttest. Their first attempt will be unassisted, meaning they will see only the question and options. On the second and third attempts, they will have access to the references and rationales for missed questions.

All test progress is saved in real time. A “save and continue” option is available if a learner has to stop their examination. Attempts need not occur consecutively.

Any changes to course information or course contact must be submitted to the Hosted Training Team at hostedtraining@sccm.org.

Yes, a hosted site can drop a learner who has not started or completed the training, and the site can reassign the seat and eBook to a new learner. The seat cannot be reassigned to a new learner once the original learner starts the training; however, the original learner can be moved to a different training.

Orders are processed and invoices are emailed within three business days. SCCM requires prepayment for all hosted training, which means that you cannot access the training materials or register your learners until you pay the invoice. When the invoice is sent, an individualized payment link is included if you wish to pay online by credit card. When you click on the link, you will see the payment screen. After the payment is processed, you will receive a receipt, and you will have access to your training dashboard and can start registering learners.

SCCM updated its digital platforms in November 2024. If learners have not logged in since this update or are logging in for the first time, they will need to verify their accounts and establish login credentials. Review instructions for establishing log in credentials.