SCCM is a nationally recognized, not-for-profit organization dedicated to improving care for the critically ill and injured through education, research and advocacy. Located in Mount Prospect, Illinois, we offer a professional, friendly, business casual work environment, with a competitive compensation and benefits package.
For consideration, send cover letters and resumes to humanresources@sccm.org.
SCCM offers a stimulating work environment and excellent benefits:
- Generous paid vacation time
- 12 paid holidays per year
- Summer hours program
- Medical, dental, short/long-term disability and life insurance
- Matching 401(K)
- Educational assistance
- Performance-based incentive plan
- Business casual office
Title:
Membership Manager
Company: Society of Critical Care Medicine
Location: Mt. Prospect, IL
Full Time
Description: This senior position on the marketing and communications team leads SCCM’s efforts to retain and recruit members. The individual develops and implements a comprehensive strategy targeted to a multi-professional, multi-national critical care (ICU provider) audience in order to increase overall membership.
Primary Responsibilities:
- Develops effective membership recruitment and retention strategy to increase membership and maximize revenues.
- Leads all membership related communications.
- Drives membership campaign efficiency with use of metrics and analytic tools.
- Provides strategic input and support to volunteer membership committee and staff membership team.
- Leads design and analysis of all aspects of member research and drives development of member benefits.
- Analyzes campaign data and implements new tactics or revises sales and/or marketing activities to achieve success.
- Develops and implements strategies pertaining to website and social media to create compelling experiences and develop loyal members and followers.
- Uses analytic tools to anticipate responses, identify best products and forecast results of marketing programs
- Works closely with staff across departments to improve member satisfaction, collect member data, and other activities to support marketing operations.
- Perform other duties, as assigned.
Background:
- Minimum 5 years' experience in leading member acquisition and retention programs
- Bachelor's degree in marketing, communications, public relations or related area required.
- Significant experience using customer relationship management systems.
- Highly skilled in use of enterprise marketing data software
- Excellent technical skills using MS Office (including PowerBI), and other analytics tools.
- Experience with international membership
- Must be able to translate insights from market research into effective marketing strategies.
- Ability to turn plans into action and respond quickly to modify plans as needed.
- Excellent interpersonal skills and ability to work in a data-driven environment.
- Strong verbal communication, presentation and report writing skills.
Title:
Senior Manager, Research and Quality Improvement
Company: Society of Critical Care Medicine
Location: Mt. Prospect, IL
Full Time
Description: Manages SCCM's research and quality improvement programs
Primary Responsibilities:
- Develops and manages quality improvement (QI), patient safety, and clinical research projects that align with SCCM's strategic plan.
- Supports site or member recruitment, project design, and dissemination of findings for projects.
- Keeps principal investigators updated on project status, budget, and other matters related to their assigned projects.
- Works closely with SCCM volunteers and healthcare professionals to release practical support tools aimed at the successful implementation of evidence-based guidelines and related quality programs.
- Works collaboratively with director and volunteers to help set strategic priorities for the QI programs and Discovery, the critical care research network.
- Supervises QI and research staff and supports team members on a daily basis to complete projects within deadline. Tracks projects and periodically reports barriers and progress to director.
- Ensures compliance with SCCM’s policies, operating procedures, and legal affairs.
- Manages committees, task forces, and work groups to facilitate accomplishment of related charges as assigned by the SCCM president or Council.
- Works collaboratively with staff and volunteers to identify potential sources of new quality and research funding.
- Works with the grants/research manager in the development of award applications to ensure that they are accurately completed and submitted for timely review.
- Maintains open communications and ongoing relationships with funding sponsors.
- Works collaboratively with staff to ensure publication and promotion of QI and research projects.
- Trains and mentors department staff to allow them to develop to their full potential.
- Performs other duties as assigned to carry out the mission and vision of SCCM.
Background:
- Clinical background in medicine, nursing, respiratory or pharmacy required. Masters level degree preferred
- Formal management training and supervisory experience
- Five years of experience in QI or clinical research required
- Experience with coordination of clinical studies required
- Experience in QI or research project management, development of award applications, and skills in data analysis and presentation essential
- Current knowledge of research best practices
- Excellent communication, analytical and organization skills required.
- Proficient with Microsoft tools and database applications
- Must be able to work collaboratively with a wide variety of people.